Consumer & Shopper Insights (B2C) The Psychology of Loyalty: Decoding Post-Pandemic Shopper Behavior Loyalty programs are evolving. In a post-pandemic world, emotional connection and shared values drive repeat purchases more than discounts. Uncover the new psychology of loyalty.
Consumer & Shopper Insights (B2C) Retail Trends: The Phygital Store How physical stores are becoming experience hubs.
Consumer & Shopper Insights (B2C) FMCG Innovation Cycles Testing concepts faster to keep up with changing tastes.